YOUR ULTIMATE RESTAURANT MANAGEMENT ACADEMY
UPCOMING EVENT:
Dear Business Owner/Service Manager,
If you’re looking for an opportunity to unlock your team’s full potential and elevate your business’s service standards, this is an opportunity you can’t afford to miss! Our **Master Class** from Food and Beverage Service Training International—Asia will equip your team with essential skills to increase sales and provide exceptional service to international customers.
TRAINING DETAILS:
Masterclass in Uplifting Standard of Service and Customer Care
The Art of a perfect Customer Service
– Date: November 4-6, 2024
– Venue: Chiang Mai Hill Hotel, Chiang Mai, Thailand
– Training Fee: 7,000 THB per person (including lunch, refreshments, and drinks)
– Special offer! register 3 participants for only 20’000 THB
– The Masterclass is in English
**The Speaker:**
Mr Christian Cargouet
Coming from Switzerland, Mr. Cargouet is an expert in restaurant management and customer care.
Switzerland is the hospitality industry’s birthplace with a worldwide unequal reference in this domain.
**Benefits You Will Gain:**
1. Develop skills that can significantly boost your business’s sales performance through effective service techniques
2. Prepare your team to deliver top-tier service to international customers, improving service ratings and building a strong reputation in the industry
3. Learn professional communication and service techniques that will leave customers impressed and eager to return
4. Post-training, your team will have improved English communication skills, and you’ll receive training materials for further review and continuous development
Don’t let this chance slip away! By not joining this training, your team may miss out on crucial opportunities to grow and keep up with competitors who are constantly raising their service standards.
**Register now** to ensure your team is equipped with the skills they need to become service professionals.
For more information or registration, please contact **Khun Nun: 081-490-9444** or **Khun Alberto (English): 095-676-7505**.
WHO WE ARE!
TOP-NOTCH RESTAURANT TRAINING
F&B Service Training International (FBSTI) is a Swiss Academy specializing in high-standard restaurant, hotel, and tourism management training in full respect of the Swiss education standards in this field.
FBSTI has tailored and designed, with our Swiss expertise, French “Savoir-faire” and 35 years of experience, some ultimate courses, training, workshops, Masterclasses and conferences, unique in the world with globally recognized professional certifications.
The heart of the company “F & B Service Training International” is to train and/or improve the knowledge of food and beverage production and service within the industry.
FBSTI is acting all over the world
SWISS
TOUCH & FRENCH “SAVOIR-FAIRE”
With a fine blend of the Swiss hospitality touch and French gastronomy expertise, we train the leaders and influencers of tomorrow’s food industry.
We’re dedicated to ensuring top-notch Restaurant Education is accessible and affordable to students and professionals worldwide.
A SLOW REVOLUTION
A slow revolution is taking place in the hospitality education sector. With our innovative approach, we have perfectly bridged the learning gap between theoretical needs and practical realities of the restaurant industry. This new teaching model is designed solely to increase students’ employability through rapid integration; fast development and a better understanding of the industry.
FBSTI MAIN PRODUCTS
SWISS CERTIFICATE IN UPLIFTING STANDARD OF SERVICE
Duration: 1 to 5 Days
Participants:: Students from Universities, Professionals of the industry from Waiters to managers
location: All over the world
Requirement: English
THE ART OF A PERFECT SERVICE
International, luxury, and Western service procedures and skills. from customer care to customer interaction, from customer impression and expectation to the principle of effective communication, driving sales in the best manners, body language and what your body is telling to the people, teamwork and fluidity of service, attitude, behavior, and motivation, the full showcasing of outstanding service with all the rules and procedures required in all food service establishment worldwide
BETTER YOUR STAFF TO IMPROVE CUSTOMER SATISFACTION, EXCEED THEIR EXPECTATIONS, AND INCREASE YOUR REVENUES WITH HIGHER STANDARDS
Our goal is to train participants to become fully qualified and capable of offering service to customers that meet international standards and expectations of the best establishments worldwide. Participants will gain sales technics to significantly impact revenues, perfect their communication with the customer and team members, master customer centricity, and develop their personal skills and attitude to be recognized leaders. The restaurant industry is in a constant state of growth and change and if you want to step ahead FBSTI is the right solution. Standardized F&B operation and improving the quality of the service will help you to gain repeat business and reduce your expenses on operational efficiency. To stay ahead of competitors, you have to make sure that all your staff members are properly trained and aware of the objective and the standard of the company.
2) SWISS DIPLOMA IN RESTAURANT AND OPERATIONS MANAGEMENT (8 WEEKS)
Duration: 8 weeks
location: THAILAND, MOVENPICK CHIANG MAI
Requirement: English, be from 18 to 29 years old.
AFFORDABLE EDUCATION AT YOUR DOORSTEP
THE FAMOUS SWISS PERFECTION IS ESSENTIAL FOR ANY ESTABLISHMENT, VITAL FOR A SUCCESSFUL CAREER
Being able to produce the goods and the services desired and expected by customers, in an increasingly demanding environment, would be a mark of recognition and recommendation.
Restaurant and tourism is one of the world’s largest, most diverse, and most exciting industries. It is vast, offering a broad variety and a high number of careers across the globe. The restaurant industry is a growing business ideal for you wishing for a secure and successful future. The restaurant industry offers large and fast opportunities for evolution and promotion better than any other job.
With our professional training, you will become fully qualified and capable of offering service to 
customers that meet international standards and expectations of establishments around the world. All together with our inspiring lecturers, we will provide you with all the knowledge, skill, and ability far above the needs of the industry with the idea to facilitate your integration and quickly jump toward a successful and profitable career. The course is accessible and adapted to everyone, captivating, and highly professional where information will be given, practiced, and retained in a very enjoyable and pleasant atmosphere.
3) SWISS HIGHER DIPLOMA IN RESTAURANT AND OPERATIONS MANAGEMENT (16 WEEKS)
Duration: 16 weeks
location: Thailand
COMING SOON
