F&B Service Training International

F&B Service Training International (FBSTI)

Swiss Restaurant Management Academy

Specialized in high standard and professional restaurant management Courses, Training, Conferences and Audits all over the world.

F&B Service Training International

With our Swiss expertise, French “Savoir-Faire” and 30 years of successful experience in the industry

We have tailored and designed

Some useful and ultimate programs unique in the world

F&B Service Training International

Certified, Registered and accredited

FBSTI is recognized worldwide

F&B Service Training International

The only MOBILE Restaurant Management University

We are providing our courses and services all over the world

COMING COURSES!

REGISTRATION OPEN NOW!

NEXT INTAKES: APRIL 19th, 2025 and JUNE 9TH, 2025

PLACES ARE LIMITED,
DO NOT MISS THIS UNIQUE OPPORTUNITY TO START AN INTERNATIONAL CAREER

WHO WE ARE!

F&B SERVICE TRAINING INTERNATIONAL (FBSTI)
LEADING SWISS RESTAURANT MANAGEMENT ACADEMY

TOP-NOTCH RESTAURANT TRAINING

F&B Service Training International (FBSTI) is a Swiss Academy specializing in high-standard restaurant, hotel, and tourism management training in full respect of the Swiss education standards in this field.
FBSTI has tailored and designed, with our Swiss expertise, French “Savoir-faire,” and 35 years of experience, some of the ultimate courses, training, workshops, Masterclasses, and conferences, unique in the world and with globally recognized professional certifications.
The heart of the company “F & B Service Training International” is to train and/or improve the knowledge of food and beverage production and service within the industry.
FBSTI is acting all over the world

SWISS TOUCH & FRENCH “SAVOIR-FAIRE”

With a fine blend of the Swiss hospitality touch and French gastronomy expertise, we train the leaders and influencers of tomorrow’s food industry.
We’re dedicated to ensuring top-notch Restaurant Education is accessible and affordable to students and professionals worldwide.
A slow revolution is taking place in hospitality education. With our innovative approach, we have perfectly bridged the learning gap between theoretical needs and practical realities of the restaurant industry. This new teaching model is designed solely to increase students’ employability through rapid integration, fast development, and a better understanding of the industry.
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FBSTI MAIN PRODUCTS

1) MASTERCLASSES (link here)

Duration: 1 to 5 Days

Participants: Students from Universities, Professionals of the industry from Waiters to managers

location: All over the world

Requirement: English

UPLIFTING SERVICE STANDARDS,
THE ART OF PERFECT CUSTOMER SERVICE

SERVICE RULES AND PROCEDURES,
GIVE YOUR CUSTOMER THE OUTSTANDING FOOD SERVICE THEY EXPECTED

PERSONAL AND PROFESSIONAL DEVELOPMENT,
THE BEST WAY TO FIND A JOB AND LOOK FOR AN INTERNATIONAL AND SUCCESSFUL CAREER, UNDERSTAND WHAT IT TAKES TO REACH A HIGHER POSITION AND INCOME WITHIN A FLASH

Our goal is to train participants to become fully qualified and capable of offering service to customers that meet international standards and expectations of the best establishments worldwide. Participants will gain sales technics to significantly impact revenues, perfect their communication with the customer and team members, master customer centricity, and develop their personal skills and attitude to be recognized leaders. The restaurant industry is in a constant state of growth and change and if you want to step ahead, FBSTI is the right solution. Standardized F&B operation and improving the quality of the service will help you to gain repeat business and reduce your expenses on operational efficiency.
To stay ahead of competitors, you have to make sure that all your staff members are properly trained and aware of the objective and the standard of the company.

2) SWISS RESTAURANT MANAGEMENT AND OPERATIONS MANAGEMENT COURSES AND INTENSIVE PROGRAMS (Link here)

Duration: 6 Weeks / 12 Weeks / 16 Weeks

Location: Thailand, CHIANG MAI

Requirement: English, between 18 and 29 years old

FBSTI programs are ideal for aspiring managers, future restaurant owners, and students seeking international careers, providing a secure pathway in the thriving restaurant industry with exceptional global opportunities.
There is no unemployment in the restaurant industry! There are plenty of opportunities all around the world, making the restaurant domain a secure work option for many people.
The restaurant industry offers students the rare opportunity to travel the world and achieve their dreams. The hospitality industry is actively seeking skilled employees and future managers ready to take up positions rapidly and are willing to go to great lengths to recruit them. This field provides endless opportunities for students to quickly advance to top positions and earn higher salaries.

At FBSTI,
with our Swiss expertise, French “savoir-faire” and over 38 years of experience, we have tailored and designed some unique and outstanding programs in the full respect of the Swiss education standards in this field with globally recognized professional certification offering students quick access to the industry and letting them start climbing without any delay the steps leading to success.
FBSTI is your key to a bright and successful international career.

FBSTI COURSE copy-18

Message from the CEO

VIDEO “WHO IS FBSTI” : CLICK HERE

Do you know who I am !?

I am the gentleman who waits patiently to be noticed and welcomed at the entrance of a restaurant while employees finish their private discussions.

I am the gentleman who remains seated and waits quietly while the waitresses do everything but take my order.

I am the gentleman who stands serenely at the hotel front desk while the receptionist is finishing playing the Candy Crush game on his mobile phone or reading the newspaper.

Yes, you might say I am a nice guy.

You are right, but I am also the gentleman who never comes back and it amuses me to see that those places are spending millions every year on advertising to get me back when I was there in the first place and all they had to do was to show me a little attention.

If companies, present and future industry actors forget that customers come for more than just the offered product, they will lose. No matter the quality of the products provided which I am sure all managers, owners, and decision-makers are convinced to be the best, the most important part is the way those products are delivered without losing the idea of adapted and personalized interaction expected by any customers.

Hospitality is a fast-paced industry, constantly evolving. The best way to beat competitors is to ensure students and future employees can perform and maintain exceptionally high levels of professionalism in their jobs.

A slow revolution is taking place in the hospitality education sector. With our innovative approach, we have perfectly bridged the learning gap between theoretical needs and practical realities of the restaurant industry. This new teaching model is designed solely to increase the student’s employability through rapid integration; fast development and a better understanding of the industry.

The new concept of leisure civilization makes the catering industry a unique growing business offering a large number of career opportunities at all levels.

The continued growth of the sector has driven demand for qualified personnel who can take up positions with minimum training. Our high-quality Swiss education training program conferences and workshops provide the knowledge and skills necessary to meet industry expectations in this regard.

The restaurant industry offers large and fast opportunities for evolution and promotion worldwide better than any other job. It is also the unique and best way to travel the world.

With our Swiss expertise, French “Savoir-faire”, 35 years of successful experience in the industry, and a Swiss certification recognized in any place worldwide, it is a guarantee for you to access an international and outstanding career.

Mr. Christian CARGOUET

Founder & CEO F&B Service Training International

Video “FBSTI the key to open the doors of the world” : Clic here

Testimonials

“At FBSTI, I have learnt the importance and the meaning of words such as rigour, commitment, concern, details, perfection, exceeding expectations. FBSTI open my eyes on the artistic aspect of the restaurant industry and the unlimited possibilities that the industry can provide us. With the spirit inculcate by the school we are ready for an exciting professional life far away from boredom and routine”

Ju Win Li China Graduated in 2017

“Having an interesting goal for the first time, growing together towards excellency for all of us to become tomorrow bests and leaders of the restaurant industry is what FBSTI family and their inspiring professors gave us.”

Mahesh Kumar Singh India Graduated in 2017

“FBSTI has opened my appetite for work and success. The team energy and the surrounding give us the feeling to be already in real life, to be in the starting blocks for the race to a well balance and profitable life. Thank you FBSTI and all the staff for having us prepared to win that race.”

Alyona Ernocharenko Russia Graduated in 2016

“…Conscientious, smart and extremely concerned for perfection and details”

Rodolph Schelbert owner and director Hotel Fleur du Lac Switzerland

“Mr. Cargouet is a real professional of the catering industry, with an extremely pleasant character and able to adapt quickly to any complex situations…”

EHL Lausanne Switzerland:

“Mr.Cargouet is a very dependable person.”

Michael Topper, Deputy Manager Goodwood Park Hotel UK

“Extremely efficient and very impress by Mr. Cargouet and his addiction to his job”

Elaine O’Connor, Training coordinator, Tricon Restaurants International

“Mr. Cargouet demonstrated throughout that commonly used idea “going the extra mile” his dedication to his customers”

John Thoraugood, Padarn Training Officer

“…Respect, at the same time able to transmit his knowledge, perfectly conscious, passionate about his job he has raised to an art form which combines all of this discretion, availability, kindness and humor, it was a privilege have had such colleague as Mr. Christian.”

Martine Von Büren, Language Program Leader IHTTI

“Mr. Christian is not a lecturer like others, his classes are not just a course but it is an exciting show, so pleasant and so interesting.”

Student’s appraisals from EHL and IHTTI:

97,6% student’s satisfaction

“ Christian is a unique individual and it has been a long time since I have met anybody with such a love for the catering industry.

… Christian is the Mary Poppins of the hotel industry offering a solution for every problem.”

Nick Brown, Caterer 1998, Owner Henllys Hall Hotel North wales, Owner Merton Hotel Hereford UK

AMAZING ! The course was so interesting, so professional and prepared me so well for a successful career. The place is awesome, relaxing, fun which I will remember all my life. And Mr Christian, you are impressive ! You brought to all of us so much attention. With all you have done for us I understand your sentence “fail is not an option, only success must be taken in consideration”. Thank you so much Mr Christian ! “

Mike J.Walker, Student March 2015